Frequently Asked Questions

When will I receive my order?

To keep our prices affordable and ensure a smooth shopping experience, Avery Lane Fashion ships products directly from our trusted suppliers to your door.
Orders are typically processed within 1–2 business days, and the average delivery time within the United Kingdom is 4–11 business days.

The estimated delivery time has passed — where is my order?

In most cases, your order will arrive within the estimated delivery timeframe.
However, delays can occasionally occur due to high demand or logistical issues.
If 3 extra business days have passed after your expected delivery date and you still haven’t received your order, please contact us at support@averylanefashion.com.

What are the shipping costs?

At Avery Lane Fashion, you always enjoy free shipping within the United Kingdom 

How can I pay for my order?

You can pay securely using the following payment methods:

  • Visa

  • MasterCard

  • American Express

Part of my order is missing — what happened?

Sometimes, orders are shipped in multiple parcels due to weight limits or different warehouse locations.
To ensure the best product quality, some items are shipped separately.
If you ordered multiple items, they may arrive on different days.
No worries — the rest of your order is on its way and usually arrives within 2–4 business days after the first package.

What should I do if my order arrived damaged?

Although we take great care with every shipment, occasionally an item may get damaged during transit.
If this happens, please contact us immediately at support@averylanefashion.com.

Make sure to include clear photos of the damage in your email.
Do not return the item before contacting us, as we need the photos to offer an appropriate solution.
Our team will respond promptly and work with you to find the best resolution.

I ordered the wrong item, size, or changed my mind — what now?

Please contact us at support@averylanefashion.com.
We’ll help you find the best possible solution for your situation.
If we’re unable to offer an alternative, you’ll only be responsible for the return shipping costs.

Still have questions?

Email: support@averylanefashion.com
Or reach us via the contact form on our website: https://averylanefashion.com/pages/contact

Company Information

Avery Lane Fashion
Address: Pastoor Spieringsstraat 123, 5401 GT Uden, The Netherlands
Email: support@averylanefashion.com
Phone: +31 645776699
Registered Company Number: 86533916

Opening Hours
Monday to Friday: 08:00 – 18:00
Saturday and Sunday: 10:00 – 16:00

We aim to respond to all emails within 24 hours.